GENERAL SUMMARY: A brief description of the function of the job within the department.
Achieves revenue and gross profit dollar targets by managing their customer base from an inside sales standpoint. Develops profitable customer relationships through efficient order management and effective handling of customer requests. Completes timely requests for information on bids, quotes, technical information and positioning of Tech Data programs and services.
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Essential Duties and Responsibilities:
Knowledge, Skills, and/or Abilities Required: To perform this job successfully, an individual must be able to perform each essential duty exceptionally. The requirements listed below are representative of the specialized or technical knowledge, skills and related experiences.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High school diploma
College or University degree
Type of work experience:
Call Center/Retail in Computer Industry
Years of experience in the industry:
3 years in industry or 5+ years sales experience
5 yrs. in IT industry
Other related experiences:
Knowledge of Software/Hardware/Networking products
Knowledge of Windows, Office Suite applications, CRM tools
Tech Data Desktop tools and other Tech Data preferred Service/Sales Courses
Special Training Required:
The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed.
Job Dimensions: On what areas does the job have direct or indirect measurable impact?
Indicate any quantifiable data such as number of people supervised and/or annual operating